CiteMed uses the information we collect to operate our business and to send communications to you, including research, educational and promotional communications about our Company and Services.

(1) Providing and improving our Services. We use information we collect to provide and improve the Services and to perform essential business operations, such as customer support. We also use information to protect the security of our Services, to detect and prevent fraud, and to resolve disputes and enforce our agreements. We use information to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

(2) Communications. We use information we collect to communicate with you and to personalize our communications with you and conduct research. For example, we may contact you by phone or email or other means to discuss your account, update or inquire about a request, tell you if you need to take some action to keep your account active, or to invite you to participate in market research, including but not limited to certain polls and surveys which may be submitted by other CiteMed users. Research participation including in these surveys or polls is completely voluntary and you therefore have a choice whether to disclose information. We also use the information we collect to send you educational and promotional communications about our Services.

CiteMed may leverage the power of artificial intelligence (AI) in performing customer support, marketing and other essential business operations. CiteMedʼs use of AI is subject to applicable law and our own standards relating to ethical and responsible use of AI technology. Our collection and use of personal data is consistent with commitments outlined in this privacy statement.