The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at info@citemedical.com.

CiteMed retains personal data for as long as necessary to provide the Services and fulfill the transactions you requested or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types, actual retention periods may differ. The criteria used to determine the retention periods include:

  • How long is the personal data needed to provide the Services and operate our business? This includes such things as maintaining and improving the performance of our Services, keeping our systems secure, maintaining appropriate business and financial records, performing research and to send educational and promotional information to you about our Services. This is the general rule that establishes the baseline for most data retention periods.
  • Is the personal data of a sensitive type? If so, a shortened retention period would apply.
  • Have you provided consent for a longer retention period? If so, we will retain data in accordance with your consent.
  • Are we subject to a legal, contractual, or similar obligation to retain the data? Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation.